Terms & Conditions

Welcome to silkoshi.com (“Website,” “Site”), owned and operated by Silkoshi by Saloni (“we,” “us,” or “our”). The following Terms and Conditions (“Terms”) govern all visitors and users (“you,” “your,” or “yours”) of our Website and related services. By accessing or using our Website, you agree to comply with and be bound by these Terms.

We reserve the right to modify these Terms at any time without prior notice. Any changes will become effective immediately upon being posted on this Website. Continued use of the Website after such changes constitutes your acceptance of the new Terms. If you do not agree, please discontinue use of the Website.

By using this Website, you agree that you are responsible for compliance with all applicable local laws. If you disagree with any part of these Terms, you are prohibited from using or accessing this site.

Silkoshi by Saloni is the sole intended beneficiary of this Agreement. In case of any inconsistency between these Terms and any other document related to our products or services, these Terms shall prevail. This Agreement is governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts at Delhi, India.


Our Philosophy

At Silkoshi by Saloni, we believe a saree is more than just a garment — it’s a living heirloom. Founded by Saloni Singh, a devoted curator of handlooms, Silkoshi was born from a deep passion to revive India’s rich weaving traditions and reimagine them as timeless luxury for the modern woman. Each piece is meticulously handcrafted and made to order, celebrating individuality, elegance, and the artistry of Indian textiles.

Intellectual Property Rights

All content on this Website — including but not limited to text, images, photographs, videos, artwork, logos, trademarks, HTML code, and scripts — is the exclusive intellectual property of Silkoshi by Saloni.

You may view, download, and print content solely for personal, non-commercial purposes. Any reproduction, distribution, modification, publication, or commercial use of the Website’s content without written permission from Silkoshi by Saloni is strictly prohibited.

Trademarks

All trademarks, trade names, logos, and brand identities appearing on this Website are the property of Silkoshi by Saloni and are protected under applicable laws. Unauthorized use, imitation, or reproduction of these marks is prohibited.

Acceptable Use

  • Not to engage in unlawful, fraudulent, or harmful activities.
  • Not to make speculative, false, or fraudulent orders.
  • Not to perform automated data collection (e.g., scraping, data mining).
  • Not to misrepresent affiliation with Silkoshi by Saloni.
  • To maintain confidentiality of your account credentials and ensure proper use.

Termination of Access and Services

Silkoshi by Saloni reserves the right to terminate or restrict your access to the Website or any services at any time without prior notice.

Terms of Sale

By placing an order on silkoshi.com, you agree to the following conditions:

a) Made-to-Order Policy

All Silkoshi by Saloni products are made-to-order and customized as per your specifications. Due to the handcrafted and personalized nature of our products, orders once placed cannot be canceled, exchanged, or refunded under any circumstances.

Each piece is uniquely created for you — variations in color, weave, or texture are a testament to the authenticity of handloom artistry and not considered defects.

b) Pricing and Availability

  • All prices are subject to change based on fabric availability, weaving intricacy, and seasonal variations.
  • While we strive for accuracy, errors in pricing or descriptions may occur. In such cases, we reserve the right to cancel or refuse the order.
  • Product colors displayed on-screen may slightly vary from actual colors due to monitor settings and lighting conditions.

c) Payment

Full payment must be made at the time of placing the order. We accept major credit/debit cards and digital payment methods through our secure checkout. Your order will be confirmed only upon successful payment authorization.

d) Dispatch and Delivery

Dispatch timelines vary depending on the craftsmanship involved and product availability. All estimated delivery times are indicative and may vary due to external factors or unforeseen delays.

Refund & Exchange Policy

As all Silkoshi by Saloni creations are custom-made and handcrafted, we do not accept returns, refunds, or exchanges for any reason other than proven manufacturing defects.

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with clear images and order details at support@silkoshi.com. After review, we may offer a suitable resolution on a case-by-case basis.

Governing Law

These Terms are governed by and construed under the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi.

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